A group of Swiss World Cup fans booked a hotel in the wrong Russian city, confusing Rostov-on-Don with Rostov Veliky, 1281 km away.
Russian media reported the fans called police when they could not find the hotel, while finding the same street name in the World Cup host city.
"Foreign tourists who have come to support Switzerland called us and said they were looking for a hotel," local police said in a statement.
"Our translator told them they were confused in the difficulties of translating Russian geographical names and that they booked a hotel in Rostov Veliky," AFP cited the statement as saying.
It added that it helped the confused fans find accommodation.
Earlier, Russian media reported on a group of Swiss fans who travelled to Rostov-on-Don by car through eastern Ukraine, apparently unaware that it was a war zone and following their GPS.